You are fully protected by our 100% Money Back Guarantee. If during the next 14 days you experience an issue that makes the plugin unusable and we are unable to resolve it, we'll happily consider offering a full refund of your money.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 14 days of the purchase of the plugin.
- Your issue(s) derives from not being able to install the plugin properly or get the plugin to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team by creating a support ticket through the Contact Us submenu item in the plugin’s admin settings or by sending the request on Support Hub page
- No refunds will be granted after the first 14 days of the original purchase whatsoever.
- Refunds will not be granted for missing feature(s). If you are not sure we support a specific feature, please use the form on Contact Us submenu item in the plugin’s admin settings or by asking a pre-sale question on Support Hub page prior to purchase.
- Issues caused by conflicts with 3rd party plugins, themes or other software will not provide grounds for a refund.
- Refunds will not be granted if you simply decide not to use the plugin.